Privacy Policy

How We Protect Your Information

At Rising Factor, we treat your data with the same care we apply to your website. This policy explains how we collect, use, and protect personal information aligned with PIPEDA. We do not sell your data to third parties.

Information We Collect

We collect information you provide directly, such as your name, email address, and phone number when you contact us for a website assessment or sign up for our services. We also collect technical data (IP address, browser type) automatically to ensure our site functions correctly and to analyze traffic trends.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide web design services.
• Send you updates about your project or relevant industry news (with your consent).
• Improve our website performance and security.
• Comply with legal obligations.

Note: We use AI tools to assist with website maintenance and content updates. We do not use your personal data to train public AI models.

Data Security and Sharing

We implement industry-standard security measures to protect your information from unauthorized access. We do not share your personal information with third parties except when necessary to provide our services (e.g., hosting providers) or as required by law. We retain your data for the duration of our business relationship and for a period of 7 years thereafter for business records, unless a shorter retention period is specified by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for our use of your data at any time. To exercise these rights, please contact us using the information below.